Small group / Semi Personal trainig

Cancellation Policy

Booking Policy • All sessions must be booked in advance through the booking app. • Members are responsible for confirming the correct date and time before booking. • Walk-ins are not guaranteed and are subject to availability. How to View Available Training Slots • Log into the booking app and select Schedule Classes. • You will see all available time slots throughout the day. • Members may join semi-personal training sessions or available personal training slots based on their package. Weekly Training Availability Monday & Wednesday • 5 Semi-Personal Training slots • 4 Personal Training slots Tuesday & Thurs • 8 Semi-Personal Training slots • 3 Personal Training slots Cancellation Window • Sessions must be canceled at least 2 hours in advance. • Late cancellations may result in loss of the session or a late cancellation fee. No-Show Policy • Missing a session without canceling results in loss of the session. • A $15 no-show fee will be charged to the member’s account. • Repeated no-shows may result in restricted booking privileges. Make-Up Session Policy (Monthly Memberships) • Each member receives 12 sessions per month. • Missed sessions may be made up using available time slots in the booking app. • Make-up sessions must be outside your regular training time. • Make-up sessions are based on availability. • Unused sessions do not roll over to the next month. Illness & Severe Weather Policy • If you are sick or severe weather prevents travel, you have flexible options: - Train online with a virtual session. - Receive a guided at-home workout. - Use an in-app gym workout from the YardOut app. - Reschedule for another available day and time. Sunday Make-Up Option • Starting March 22, Ron will be training every other Sunday morning. • These sessions may be used as make-up opportunities based on availability. Smoothie & Shake Ordering System • Members can now pre-order shakes to be made fresh or prepared in advance based on availability. • Orders can be placed directly online for convenience. • YardOut shakes will be available through Uber Eats and DoorDash delivery platforms. • Availability may vary based on demand and ingredient stock. App Usage Guidelines YardOut Brand App • Used for in-app workouts, nutrition plans, and progress tracking. Spaces App • Used for booking sessions, cancellations, and schedule updates. • Members will be added to the group for fitness, nutrition, gym